Free sight test
in your own home

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We respect your privacy and will never share your details with third parties.

Alternatively, call us now on 0800 035 6316 or e-mail us via customercare@visioncall.co.uk

Free Sight Test from Visioncall Home Visiting Opticians

Benefits to being tested at home:

  • In a comfortable environment you are used to
  • Don't have to worry about how you are going to get to an opticians
  • We use the latest mobile technology and a digital test chart to ensure more accurate prescriptions
  • We have a large range of frames available that may be free of charge depending on benefits

Frequently Asked Questions

How does a dementia sight test differ from the norm?

If you are reading this now chances are you have had a sight test at some point in your life, it is a common part of checking our own wellbeing.

In most cases this means popping down to your local opticians, having a quick chat to establish how your vision is and how you see things during the test.

Once your examination is complete your optician will most likely go through what the exam has indicated and what their recommendations are.

It’s a simple process and one that is very easy to take for granted when we think about how someone undergoes a sight test.

That experience of going down the high street and getting a sight test is quite different to what Visioncall offer, in fact, we have gone to great lengths to ensure we suit our patients needs.

The reality is that a standard test is simply not possible for some of the residents we examine.

While both may strive for the same result, we have adapted how we perform a sight test to fit the person.

50% of older people living in care homes have some form of sight loss, and for those who also have dementia this means traditional methods of testing is simply not possible.

The solution to this was to develop our own unique way to test the vision of someone living with dementia so we can assess them in a professional and appropriate manner.

Our dementia sight test uses different techniques and equipment to gather results using two different approaches.

This is what is known as subjective testing and objective testing.

Subjective testing requires a verbal response with the patient and is more in line with what you would expect in a standard sight test.

This would result in using a letter chart for the examination, except our charts also feature numbers and symbols depending on their needs.

On the other hand, objective testing does not require a verbal response from a patient and gives us the means to test someone who has problems communicating.

Equipment such as an autorefractor (an automated machine which gives an approximate prescription reading) and a retinoscope (a manual instrument which gives a more accurate prescription using trial lenses in front of the eyes) allow us to deliver an objective test.

Visioncall opticians are trained using the latest mobile equipment to check everything during a dementia sight test - from a person’s vision to the health of their eyes.

Our opticians will always communicate and engage every person undergoing a sight test.

This ensures we treat each person with dignity and respect, and also allows us to establish which means of testing will suit the person.

It is these extra details which make a huge difference for residents undergoing a dementia sight test.

When compared to a standard sight test you receive on the high street, even though both strive for the same outcome, it is the attention to each person which truly sets our sight tests apart.

Am I entitled to a free home sight test?

You are entitled to a free home sight test if you cannot visit a high street optician unaided.

Am I entitled to free glasses?

You are entitled to free glasses if you are in receipt of any of the following benefits - Income Support, Pension Credit Guarantee, HC2 or HC3 Certificate.

How long does it take to deliver the glasses?

We aim to deliver all glasses within 5-7 days

What happens during a home visit sight test?

When the optician first arrives they will spent some time talking with the patient or their chosen representative to identify any existing eyesight problems and other general health issues that could affect the sight of the patient.

The sight test then takes place using our digital test chart and, once finished, a prescription is written up and explained to the patient.

The patient can then choose from our large selection of frames (which may be free depending on benefits).

This all takes place in the comfort of the patients own home so they can be as relaxed as possible.

You are able to request someone to be with you during the test, if that is your wish.

How will I know if the optician is from Visioncall?

All Visioncall employees carry identity badges and have undertaken full disclosure.

About Visioncall

Visioncall was established in 1994 with the aim of providing top quality home sight test and eye care services to those who are housebound and cannot attend their local optician. We now look after over 150,000 patients a year.

We cover the whole of the UK and your local team of friendly opticians will be happy to help with any problem in the comfort of your own home.