Patient Care Blog

The COVID-19 pandemic has changed the way all of us live our lives go about our daily business. 

At Visioncall, the way we provide our care has had to change too.

We still aim to provide the highest quality of patient care to everyone who needs it and have changed our approach to continue to do that while maintaining stringent infection control measures (find out more on those measures in this dedicated blog).  

So what are these changes, and how will they affect the care in your home?

As part of the NHS Remobilisation Scheme, Visioncall can still provide the same broad range of essential and emergency eye care services within care home settings with enhanced PPE and social distancing measures. 

Where residents, managers, nurses or carers are concerned about a patient’s eyesight, they can still call on us to drop-in to assess any urgent eye health requirement. 

Previously, we would have assessed that patient and then continued to deliver routine sight tests and consultations with all residents. However, routine visits are on hold for now due to current restrictions. 

Now, we are prioritising care for those who need our help the most – those with developments in conditions like cataracts or glaucoma, for example – to reduce any risks of transmission between patients themselves and to protect our team of optometrists and opticians.  

As always, we’ll provide care to whoever needs it. If residents display any symptoms or have complaints about they’re vision, don’t hesitate to call.

Most problems with our sight can be tackled simply if they’re caught early enough, and it’s always better to be safe than sorry.

Visioncall is committed to maintaining the highest levels of patient care across the UK, helping individuals to see better and live better. Because of Covid-19 restrictions, we’re delivering that care while to prioritise those most in need.

To find out more or to book a visit, please visit our contact page

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.