Protecting Patients During The Pandemic Blog

In a recent blog, we outlined our new approach to prioritising patient care due to COVID-19 restrictions. 

The pandemic has changed other practices to ensure our teams’ safety and, crucially, care home residents and staff.

In the first half of 2020, when Coronavirus restrictions came into force, Visioncall published an Infection Control and Prevention policy to set out the practical steps our practitioners had to take to operate safely in residential settings.

The policy (available here) has been regularly updated with governmental and scientific advice and represents industry best practice. 

Measures that we’ve all grown used to, including hand hygiene, social distancing, disinfection and mask-wearing alongside medical-grade PPE, are all mandatory for our teams.  

Every Associate Optometrist and Dispenser working directly with patients have undergone extensive training on the policy and has been operating under its conditions without fault for almost a year.

Our team is regularly tested too. With designation as primary care staff through the NHS’s remobilisation scheme, our people comply with UK Government guidance on routine and regular testing.

Some of our partner care homes may wish for further testing on the day of a visit, which our Associates will comply with.  

Sterilisation measures – on hands, equipment and spaces we operate in – have been stepped up to minimise any disruption to day-to-day care delivery within homes and avoid creating additional workload for carers and managers.  

Our partners share our commitment to preventing the spread of COVID-19. We will work collaboratively with managers and on-site teams to ensure that all of Visioncall’s infection prevention protocols meet the policies in place in each care setting.

Visioncall is committed to maintaining the highest levels of patient care across the UK.

To find out more or to book a visit, please visit our contact page

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