Risk Of Falls In Winter Conditions

At this time of year, your risk of falls in winter conditions can increase as a result of the ice, shorter days and darker nights.

Make sure you take care when you’re out and about, and when you’re preparing to go out!

Risk of falls in winter conditions

We naturally have a risk of falls in different situations, from steep steps and something to not wearing our glasses.

However, with varying winter conditions, our risk of falls may increase.

So, we must take steps to prepare and protect ourselves as much as possible to minimise any physical and psychological harm.

While eye care can help us to see the world around us more clearly, there are a few other steps we should take to prepare ourselves for the winter conditions!

How to prepare yourself for going out

When you go out, you should wear warm layers (especially a winter coat!), appropriate shoes and the correct glasses if you need them.

⚫️ Wrap up warm to help maintain your core body temperature.

⚫️ If you need glasses, it’s vital to always wear your most up-to-date pair of glasses.

⚫️ If you have a car or are a passenger, make sure you have a winter kit with an ice scraper, a blanket, food and drink.

Being prepared for the unpredictable nature of winter is essential!

Wearing warm layers and having the essentials with you is beneficial in the eventuality of traffic, car breakdown and delay of public transport etc.

Remember, you can’t see black ice and it’s dangerous!

Risk of falls at home

With darker days and nights, poor lighting in our home can increase our risk of falls indoors.

Dim lighting can make it more difficult to see objects which can then become a trip hazard.

So, better lighting, wearing your correct glasses and practising daily eye care can help reduce your risk of falls.

Take extra care even when you’re doing everyday chores like putting the bins out or carrying your shopping inside.

It’s crucial to protect yourself against your risk of falls in winter conditions both indoors and outdoors.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Are You Concerned About Your Eye Health?

It’s quite common to be concerned about your eye health at some point or another.

We’re going to look at what you should do if you have concerns about your eye health.

Who should I talk to about eye health?

If you experience changes in your eyesight or have concerns about your eye health because of your family history, you should speak with your optician.

Your optician is a better source of information than Googling your symptoms or worries – we all know how that ends!

For eye related issues, you should always speak with your optican rather than your GP.

If necessary, your optician will refer you to the doctor.

What symptoms should I look out for?

Common symptoms

Some of the common symptoms of eye health issues include headaches, itchy eyes, blurry vision and sensitivity to light or dark.

However, it’s essential that you do not self-diagnose an eye condition.

While these symptoms can indicate an underlying eye or health condition, they can also be the result of different factors like stress or lack of sleep.

Sometimes, the common symptoms may simply indicate that you need a new prescription.

If these common symptoms persist, you should speak with your optician.

Serious symptoms

If you see any of the following in your vision you should ring your optician immediately:

⚫️ Flashing lights or a shadow in your vision.

⚫️ Red or painful eyes.

⚫️ Sudden loss of vision.

Make sure you describe your symptoms clearly and accurately.

How can I care for my eyes daily?

If you’re concerned about your eye health, you can help look after your eyes between your regular sight test – and our guide can help you!

You may even be doing some of the eye care steps without realising!

Proactive eye care can help you maintain your eye health and eyesight for longer, but critically, it’s not a guarantee.

Ultimately, a few easy lifestyle changes can help you delay or prevent age-related eye conditions.

As a result, you can help avoid sight loss, benefit from maintaining your independence and lead an enriched life.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Are Red Or Painful Eyes Normal?

Do you know if it’s normal to have red or painful eyes?

Firstly, it’s vital to understand that red eyes and painful eyes are two separate concerns.

While eyes can sometimes be red and painful at the same time, other times, they may be red, or painful.

Are red or painful eyes normal?

Red or painful eyes are not normal.

They are usually a symptom of an underlying eye condition or an eye injury.

Nevertheless, it’s better to be safe and contact your local optician, not your GP.

Remember to consider your family history of eye health!

Red eyes

While red eyes are not normal, they’re usually nothing to worry about.

Sometimes they may get better after a few days.

However, you should still ring your local optician as they may want to inspect your eye to be on the safe side.

Red eyes are often a symptom of a minor condition, irritation or burst blood vessel.

It’s common for red eyes to cause discomfort or itchiness, but try to avoid rubbing your eyes.

Painful eyes

Painful eyes are not normal, and you should contact your local optician immediately.

Pain can be inside or on the surface of your eye, in your eye socket or behind your eye.

You must tell the optician exactly where the pain is so that they’re able to diagnose the cause of your pain.

Also, if you have glaucoma or are at risk of developing the condition, you must contact your optician immediately.

Other symptoms

Sometimes when eyes are red or painful, you may experience other symptoms such as flashing lights, double vision, discharge.

If you experience these symptoms alongside pain or redness, you should contact your local optician urgently.

You should describe your symptoms clearly and accurately when asked by optical advisors or your optometrist.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Refer A Friend To Visioncall

Are you looking to refer a friend to Visioncall?

It’s good to share with friends. And it’s even better when you are rewarded for doing so!

We often are recommended to others within the care industry from our existing partners, and we wanted to introduce a way to thank those who do.

So we have done precisely that.

Visioncall is delighted to introduce our Refer-a-Friend rewards, rewarding our partners who recommend our eye care services to their friends.

It couldn’t be more simple to get involved; here’s how it works…

First of all, you need a friend/colleague who currently manages a fellow care residence, if you’re happy with the services you received from us, pass it on!

Simply ask your friend to contact Visioncall via email or telephone to get started with us.

All they need to do is share your full name and care residence with our team. This means we know who to share the reward with.

We will arrange a demo with them, showcasing the same person-centred eye care service you currently enjoy.

This includes our home visiting sight test and an exclusive range of partnership benefits for all our partners.

Once they have come on board and partnered with Visioncall, you will receive a £20 M&S voucher.

We are excited to offer this and look forward to welcoming your recommendations in the near future.

To browse our partnership benefits please click here.

Have your friends call our team today on 0800 035 3271 or alternatively email us to get started.

Terms and conditions

  1. Rewards are sent to the address of your care residence after your recommended candidate has successfully partnered with Visioncall.
  2. Rewards are subject to change(s). Depending on availability.
  3. You can recommend more than one friend. So you may earn one reward for each successful recommendation.
  4. Visioncall will deliver rewards to you within 90 days of successful recommendation from our Central Support offices.


For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Darker Nights Mean Poor Visibility

As darker nights mean poor visibility both inside and out, it’s essential to prepare yourself and stay safe.

Some of the day-to-day aspects to consider during the darker winter days are eyewear, driving and lighting.

These are also important considerations if you’re up early in the morning before sunrise.

Wear your glasses when it’s dark

With darker days and nights, you may benefit from wearing your glasses.

When it’s dark, our pupils dilate to allow more light in, but this causes our vision to be blurry, which can be a risk to our safety.

Blurry vision can occur both indoors and outdoors when there’s poor lighting, including when you’re driving.

Your glasses can help keep you safe by correcting your vision as much as possible.

Being able to navigate your daily life safely will help you avoid bumps and falls.

As a result of wearing your glasses, you can help prevent physical and even psychological harm.

Is your home well lit during the darker nights?

As outlined above, lack of light can naturally cause blurry vision, so that naturally leads to the need to improve lighting at home.

You should ask yourself “does my vision get blurry when I’m at home during the dark days or nights?”.

If the answer is yes, or you think you could benefit from more lighting regardless, then it’s an investment worth making!

Bulb brightness and colours

Before you rush to buy the cheapest lights that you can find, you should consider a few things first.

Believe it or not, bulb brightness and the colour of the light are important!

Which? has a handy guide to help you decide on the type, shape, brightness and colour of the light.

You shouldn’t let the price of a particular lightbulb put you off, as it may be more cost-effective in the long-term.

Most importantly, though, you really can’t put a price on your safety and your health.

Be safe when driving

Winter conditions, shorter days and darker nights mean poor visibility, so road safety is crucial!

The AA’s guide on preparing for driving in winter conditions includes tips for daily driving when there’s poor visibility.

Make sure you wear your glasses while driving if you need them! You should familiarise yourself with DVLA’s eyesight rules when driving.

Also, be mindful that you need a greater braking distance in rain, ice and snow.

Finally, make sure your car is prepared for winter conditions with anti-freeze coolant, food and water, a torch, a first aid kit and a blanket!

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Eye Safety Tips For Fireworks, Enjoy Bonfire Night Safely

We’re sharing some general and eye safety tips for safely enjoying fireworks this Bonfire Night!

Following eye safety advice and the Fireworks Code are essential when you’re around fireworks, whether you’re responsible for lighting them or merely watching.

The Fireworks Code contains some safety measures that you should observe to protect yourself and others.

However, the Fireworks Code doesn’t cover eye safety, which is why we’re covering these areas separately.

How to protect your eyes around fireworks

Did you know that fireworks cause over 300 eye injuries every year? As a result, 10 of these people lose their eyesight.

So make sure you follow these steps to help protect your eyes this Bonfire Night!

If you’re responsible for lighting fireworks

 It’s essential to always wear safety goggles when handling and lighting fireworks to prevent debris from entering your eyes.

 After lighting a firework, move to a safe distance and ensure the firework has exploded before approaching again.

 Have a bucket of water nearby which should be thrown on fireworks that haven’t exploded.

If you’re watching fireworks at a public display

 It’s critical to stay behind the barriers at a public display to prevent debris from entering your eyes and ensure your general safety.

 After the display, if you find an unexploded firework, stay at a safe distance from it and contact the fire department or police immediately.

If you have a fireworks display at home

 You should watch the fireworks from a safe distance while a responsible adult lights the fireworks to protect your eyes from debris.

 Do not approach or touch unexploded fireworks.

Enjoy fireworks safely this bonfire night

The Fireworks Code provides tips to help keep you safe while you enjoy fireworks.

To help ensure the safety of you and others, we’re going to outline a few of these safety measures.

Firstly, you should only buy fireworks that contain the BS 7114 mark on the box, indicating that they adhere to British standards.

When lighting the fireworks, you should read the instructions carefully and use a taper to light the fireworks at arms length.

Whether or not your pet feels uneasy because of fireworks, you should keep them inside to make sure fireworks don’t accidentally hurt them.

Sparkler safety

If you’re enjoying sparklers, make sure you wear gloves because they’re extremely hot.

Most importantly, do not give sparklers to children under 5 as they’re not toys – sparklers can reach over 1,500 degrees.

While firework safety seems like a chore, they help to protect others just as much as they protect you.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Needing Glasses Shouldn't Be Scary

Halloween is a time for scares and screams, but one thing you shouldn’t have is a fear of needing glasses!

Needing glasses isn't as scary as it seems

You’re not alone

People can have a fear of needing glasses for many different reasons.

These reasons can range from feeling that glasses may ruin appearance or believing that glasses may make eyesight worse (which isn’t true).

Whatever your reason is for being afraid of needing or having to wear glasses, you’re not alone!

However, researching and reassurance from speaking with your optician may help ease your fear.

After all, your optician is a trained professional, unlike the go-to Wikipedia page which anyone can edit!

Needing glasses isn’t as scary as it seems

As a society, we can be guilty of assuming that so-and-so needs glasses because they must sit too close to the TV or they don’t eat their carrots.

Although it’s most likely that so-and-so will sit a healthy distance from the TV and eat more carrots than Rudolph!

Needing glasses shouldn’t be as worrying as we make out as they’re a natural part of life!

Why You Should Wear Your Glasses

Wearing your glasses if you need them can help enrich your life

Wearing glasses can help to sharpen vision, allow things to be seen close-up or in the distance and help prevent eye fatigue when staring at screens.

Additionally, eye conditions like cataracts and untreated glaucoma can cause some form of sight loss.

It’s common to need glasses as we grow older due to the natural ageing of the eye.

While wearing glasses can’t restore vision, they can help to enhance vision.

As a result, a person may maintain their independence, have less falls and bumps and reduce feelings of isolation.

Ultimately, better vision (whether it’s a weak or strong prescription) enables a person to see better and live better.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Family Eye Health History

When we talk about eye health, it’s essential to be aware of your family’s eye health history.

Hereditary eye conditions in your family are just one of the risk factors of developing an eye condition.

Did you know that your family’s eye health history includes your parents, siblings, aunt, uncles and children?

Which common eye conditions are hereditary?

Some of the common eye conditions (glaucomacataractsmacular degeneration and diabetic retinopathy) can be hereditary. 

However, it’s key to remember that if your family has a history of a particular eye condition, it doesn’t necessarily mean you’ll develop it.

You should attend your regular sight test to monitor your eye health.

By having a regular sight test, if you do develop an eye condition, your optician can diagnose it early on.

In doing so, it can increase the success of treatment or management of the condition, and help you to continue living an enriched life.

If you have any eye health concerns, you should speak to your optician.

Visioncall Daily Eye Care Guide

Visioncall Daily Eye Care Guide can help maintain your eye health between visits to the optician


Primary open-angle glaucoma is the most common form of the condition, and it can be hereditary.

The NHS are vigilant if there’s a family history of glaucoma as it increases your chances of developing it.

Since the symptoms of glaucoma can often be unnoticeable, only a sight test can diagnose the condition.

Consequently, NHS England offers a free NHS sight test to if you:

⚫️ Are over 40 and have a parent, sibling or child with glaucoma.

⚫️ Have been told by an ophthalmologist (eye doctor) that you’re at risk of the condition.

Age-related macular degeneration (AMD)

AMD is one of many forms of macular disease and in some cases, it can be genetic.

A family history of any macular disease increases your chances of developing age-related macular degeneration.

Similar to glaucoma, symptoms of AMD aren’t outwardly noticeable or painful, but a sight test can diagnose the condition.

Diabetic eye disease

Diabetic retinopathy is one of the eye conditions that collectively are known as diabetic eye disease, which can affect anyone with diabetes.

While diabetic eye disease isn’t necessarily hereditary, diabetes in some cases can be genetic.

If you have diabetes, you should attend your diabetic screening, as it can diagnose diabetic retinopathy.

It can also be beneficial to have a general health check to monitor conditions like diabetes.

So, by being aware of your family history, you can help care for your eyes accordingly.

As a reminder, if you have any eye health concerns, you should speak to your optician.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

why you should wear your glasses

If you need glasses but don’t always use them, we’re going to explore why you should wear your glasses.

Did you know that not wearing glasses is the leading cause of preventable sight loss?

Why you should wear your glasses

Wearing your glasses can help prevent eye strain, eye fatigue, headaches and potentially even your eyesight from deteriorating.

When someone needs help walking, they use a walking stick or zimmer frame – and glasses are the walking stick for your eyesight!

Wear the correct pair!

However, you should also make sure the glasses you use are your most up-to-date and correct pair.

This advice is particularly crucial if you need:

⚫️ One pair of glasses, but still have an older pair.

⚫️ A pair of reading glasses and a pair of distance glasses.

It’s essential to wear the correct pair for the relevant tasks so that your vision is as clear as possible.

For instance, wear reading glasses for close up tasks like reading and knitting, and distance glasses for driving or watching TV.

Wearing the correct glasses is a crucial step in how you can care for your eyes daily.

Visioncall Daily Eye Care Guide

Visioncall Daily Eye Care Guide can help you look after your eyesight and eye health

You can get an up-to-date prescription by having a regular sight test. Do you know how often you should have a sight test?

The benefit of wearing the correct glasses

Wearing the correct glasses is key to being able to see better and live better.

Your current prescription may be stronger than an old pair, which helps your vision to be sharper and more clear.

This is particularly important if you are living with a refractive error or eye health conditions such as cataracts, glaucoma, macular degeneration or diabetic retinopathy.

Wearing the wrong glasses (including an old prescription) can be just as harmful to your vision as not using glasses at all.

As a result, poor vision can increase your risk of falls and reduce your independence, which can cause physical and emotional damage.

If your glasses are from Visioncall, you can quickly identify the purpose and most current pair of glasses with our engraving.

So, next time you should be using your glasses, make sure you put them on!

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Visioncall putting vision first

This World Sight Day, we’re going to look at why we should put vision first and how we drive awareness all year round.

Sight is one of the key senses that enables us to engage with and understand the world around us.

Naturally, sight is the sense that the majority of us most fear losing, and yet we’re unlikely to do something about it.

We prioritise visiting the dentist over the optician – but we should visit the relevant health professional as and when needed.

So, if you’re due a sight test, book an appointment with your optician now!

What’s World Sight Day?

The purpose of World Sight Day is to raise awareness of sight loss and blindness.

Unfortunately, eye care and eye health is an area of health that we often forget.

So, general awareness to improve sight is a positive thing, and that’s why this is a great cause to advocate.

Visioncall is proud to be part of the ongoing eye care conversation.

Visioncall participates in the Vision First conversation throughout the year

We actively take part in raising awareness of eye health and eyesight throughout the entire year.

We do this because we understand the value of better sight and that when a person can see better, they can live better.

On our blog, we constantly explore how to put vision first and care for your eyes– including how Visioncall can care for the eyes of those who can’t do it themselves.

Visioncall Daily Eye Care Guide

Visioncall’s eye care guide can help improve your eye health between visits to the optician!

Most importantly, our ongoing efforts are not exclusive to the people we deliver a sight test to.

We’re passionate about spreading the Vision First message to everyone!

We also recently took part in National Eye Health Week with a digital campaign, sharing tips and tricks to improve eye health.

The most essential and reoccurring advice throughout the year is to have a regular sight test.

Do you know how often you should have your eyes tested?

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.