Tag Archives: eye care

Thanking Carers

At Visioncall we want to say thank you to the thousands of care staff who are working tirelessly around the clock to provide essential care for the most vulnerable in our society. 

We want to show our appreciation for everyone who works so hard to keep our loved ones safe during these uncertain times.

These past few weeks have been incredibly transformative to everyone’s lives, and with considerable impact to the care industry.

As one of the UK’s leading providers of domiciliary eye care, working closely with care home partners, we understand how testing this period has been. 

Our teams across the UK are still working with care providers to assist with essential eye care services. 

Supporting you with eye care matters

Our clinical teams to remain on hand to support our care home partners with advice and guidance on eye care matters at home

While we have stopped routine visits, We understand that social distancing measures must be respected during this time to protect our patients, their carers and our staff. 

The effort we are seeing from all NHS and care staff working with those who need the most support is truly inspiring during this challenging time.

It serves as a reminder of one of our core company values – we believe the right people can make a huge difference.

So from everyone here at Visioncall, thank you. 

Thank you for making a real difference in people’s lives when it’s needed most. 

We look forward to seeing our patients safely. 

Until then, support our NHS and carers – stay home, save lives.

Benefits Of Quitting Smoking

We’re going to explore the positive benefits of quitting smoking, from caring for your eyes to your loved ones.

Benefits of quitting smoking

Smoking may be a social activity or a vice, but either way, it can cause some adverse side effects.

There are several benefits when you quit smoking.

For some people, a particular benefit may be their motivation to succeed.

You can improve your general health

One of the main benefits of stopping smoking is to enhance your general health.

By general health, we mean breathing, heart problems, stress, cancer, fertility, cholesterol, diabetes and white blood cell count amongst others.

You can find more general health benefits here!

Quitting smoking can benefit your eye health

Smoking causes damage to the tissue in the eye, which can lead the development of eye conditions or sight loss.

So, by stopping smoking, it helps to preserve your vision and reduce the smoking-related harm to your eyes.

Smoking is a significant risk factor of both cataracts and macular degeneration, and it can cause diabetic eye disease to worsen.

Did you know that smoking can quadruple your risk of sight loss?

The benefits to your eye health when you quit smoking are more significant than you’d think!

Passive smoking

As you’ll most likely know, passive smoking (also known as second-hand smoking) can be harmful.

However, did you know that passive smoking is almost as damaging as smoking yourself?

Although smoking around others or indoors can seem harmless, passive smoking affects your pets and interior too.

No one wants yellow windows!

Save money when you quit smoking

When we talk about quitting smoking, people typically mention saving money first.

It’s easy for £10 here and there to seem minuscule, but it does add it up over a month or a year (or more!).

Find out how much you can save if you were to quit smoking today with this calculator!

Support to quit smoking

It can naturally be hard and scary to quit something, especially if it’s a coping strategy or recreational.

NHS Smokefree is a free service to help you quit smoking.

The service offers tailored advice and a community to help keep your motivation high and support when you’re struggling.

See the benefits yourself by starting your journey today!

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Expectations Vs Reality Of Eye Care

With our daily eye care guide helping you to care for your eyes, we’re turning our attention to the expectations vs reality of eye care.

I won’t develop an eye condition


As I practice eye care daily, I won’t develop an eye condition.

In fact, I’m immune to glaucomacataractsmacular degeneration and diabetic retinopathy!


Practising daily eye care doesn’t guarantee that you won’t develop an eye condition.

While these steps may help to prevent eye conditions or delay their progression, it’s not an exact science.

It’s the same with exercise and eating well – neither guarantee that you won’t develop a health condition like diabetes.

Practising eye care means I have perfect eye health


After taking time to care for my eyes proactively, they’re now in perfect health.


Can we ever really achieve ‘perfect’ eye health?

Your eye health can improve as a result of daily eye care, but there are other factors at play.

For instance, your agefamily history and ethnic background can increase your chance of developing an eye condition.

Yet you may have good eye health!

Practising eye care for one month is plenty


After following eye care steps for a month, I can stop practising eye care, and my eye health will maintain itself.

Eye care is a one-time, short-term solution when your eye health or eyesight is poor.


Although it seems like caring for your eyes is a quick and easy fix, in reality, it’s quite the opposite.

Proactive eye care is a labour of love for your long-term benefit.

Following the steps when I remember is enough


I follow the eye care steps now and then when I remember, and my eyes are in the best of health.

I also pick and choose which steps to follow because I don’t have time for all of them.


It’s essential to care for your eyes every day and to stick to the advice.

Although on-and-off eye care is long-term, it’s more beneficial when it’s consistently practised.

Ultimately, you can help to maintain your eyesight by improving your eye health.

Our eye care tips can help you to see better and live better for longer.

You’re now more prepared to care for your eyes after learning about the expectations vs reality of eye care!

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

When Did You Last Have Your Eyes Tested?

Take a moment to ask yourself, when did you last have your eyes tested?

Your answer may surprise you!

When did you last have your eyes tested?

If you’re unsure of when you last had your eyes tested, you should ring your optician to find out when your next sight test is due.

If your answer is ‘over two years ago’, then you should also ring your optician to book a sight test.

Moreover, if your answer is ‘never’, then you should definitely book a sight test with your local optician!

There’s nothing to be nervous about – it’s better late than never!

What is a sight test?

A sight test is an essential check-up for your eyes.

By having a regular sight test, your optician will be able to monitor and identify any changes to your eyesight and eye health.

It’s important to have a sight test even if your eyes seem fine.

Most importantly, the more you tell the optician, the better their advice and the more accurate your prescription will be.

How often should I have a sight test?

You should have a sight test every two years unless your optician recommends otherwise.

Factors such as your age, ethnicity and family history of eye health will affect how often you have your eyes tested.

Will a sight test hurt?

Having a sight test doesn’t physically hurt.

It’s common to feel visual discomfort as you readjust to light after the sight test is complete.

Book a sight test with your optician today!

You may put off visiting your optician for a number of reasons, such as your eyes seem fine or they don’t hurt, your glasses do the job or you have too much on.

While naturally, we don’t want to hear that something’s wrong, a sight test helps to diagnose eye conditions early.

The earlier an eye condition is caught, the sooner treatment can begin!

However, this is only possible if you have a regular sight test.

If you have any concerns about your eye health or pain between your sight tests, you should speak to your optician.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

In Focus: What Is Refractive Error?

As we expand our ‘in focus’ series, we’re answering the question “what is refractive error?”.

Our ‘in focus’ series also covers glaucomacataracts diabetic retinopathy and, age-related macular degeneration.

Did you know that uncorrected refractive error is responsible for 39% of the 2 million people living with sight loss in the UK?

What is refractive error?

Refractive error is the name for a number of eye disorders that are the result of irregular eye shapes.

When light enters your eyes, the shape of your eye may prevent the light from focussing on your retina correctly.

So, the information that your brain receives may lack clarity, or your brain may work harder to correct the image.

As a result, you may experience some symptoms.

Types of refractive error

There are four types of refractive error:

⚫️ Myopia, or nearsightedness, makes it difficult to see objects far away.

⚫️ Hyperopia, or shortsightedness, makes it difficult to see objects close-up.

⚫️ Astigmatism can distort your eyesight for objects both far and near.

⚫️ Presbyopia can make it difficult to read or see detail. However, presbyopia develops with age and usually affects people over 40.

Symptoms of uncorrected refractive error

There are several symptoms of the condition, and you may experience some or all symptoms, or none at all.

⚫️ Blurry vision may make it difficult to see objects both near or far (or both).

⚫️ You may experience headaches as your eyes are working harder to focus and adjust.

⚫️ Your eyes may feel tired or strained as a result of trying so hard to focus.

⚫️ You may squint your eyes as your eyes are working hard to focus.

You may not necessarily realise that you are experiencing these symptoms at the time.

However, as some of the symptoms can indicate other eye conditions or general health conditions, you mustn’t self-diagnose.

You should attend your regular sight test to monitor these symptoms or treat any refractive error.

Do you know how often you should have a sight test?

Treating the condition

The treatment to manage refractive error includes wearing glasses, contact lenses or corrective surgery.

However, uncorrected refractive error (i.e. wearing the wrong glasses or an old prescription) means vision will remain poor.

That’s why it’s vital to wear your glasses or contact lenses if you need them!

As a result, you can help to avoid bumps and falls, ensure you can see the world around you clearly and prevent feelings of isolation.

You can keep your prescription up-to-date by attending your regular sight test and updating your glasses as advised by your optician.

If you have any concerns, you should speak to your optician.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Where Are Visioncall Based

If you’re considering using our person-centred eye care service, you may wonder where we are based.

Visioncall has 10 practices across the UK: Bristol, Essex, Hampshire, Midlands, North East, North West, Scotland, Southern, Wales and Yorkshire.

Visioncall’s local teams deliver person-centred care

Our local teams help us to ensure that we have a close relationship with our care partners and their residents.

Some residents will be able to enjoy the benefit of consistent care with a familiar optometrist.

Along with the soft skills of our optometrists, this can help to put a person at ease.

As a result, the person is more likely to undergo a subjective or objective sight test.

So, from the sight test to delivering your glasses, your local Visioncall practice is here for you!

Our services across the UK

We are one of the leading eye care providers to the care home sector across the UK for over 25 years.

Whether you’re a big or small home, we strive to help others to see better and live better.

Visioncall believes that better sight can help to maintain or improve a person’s quality of life.

Enhanced vision can help to reduce a person’s risk of falls and encourage participation in the world around them.

Contact your local Visioncall practice

If you would like to become one of our care partners or have a query, please contact your local Visioncall practice.

You can find details of your local Visioncall practice here.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on Facebook, LinkedIn, and Twitter.

Our 20/20 Vision

The inevitable quip of having 20/20 vision for 2020 has to be made – so here’s our perfect vision for 2020!

Firstly, before we explore our goal for 2020, we’re going to look at what 20/20 vision means.

What is 20/20 vision?

20/20 vision is a measurement of a person’s visual acuity 20 feet away from a test chart (which is American terminology).

Simply put, visual acuity measures how well you can see using the letter chart that your optician likely uses to test your eyes.

Although society associates having 20/20 as perfect vision, it’s possible to have even better visual acuity.

However, more suitable terminology is ‘normal vision’ rather than perfect.

Also, in the UK, 6/6 is the equivalent of 20/20 vision.

‘Perfect vision’ and eye health

Contrary to popular belief, it’s possible to have 20/20 vision and need glasses too!

Furthermore, visual acuity and eye health are not the same things, so it’s possible to have perfect vision and also an eye condition.

Our 2020 vision

Visioncall’s 2020 vision is to continue raising awareness of eye care to help us all see better and live better for longer.

Having a regular sight test is just one step of caring for your eyes.

Ultimately, eye care consists of proactive behaviours that can help maintain your eye health between visits to the optician.

Visioncall Daily Eye Care Guide

Visioncall’s Daily Eye Care Guide can help you improve and maintain your eye health

The lifestyle advice ranges from actively remembering to wear your glasses, not smoking to protecting your eyes from UV rays.

It’s also vital to be aware of your family history (including your heritage) when it comes to eye health.

Your family history, age and lifestyle choices collectively are your risk factors for developing an eye condition.

That’s why our 2020 vision is to help raise awareness of eye care, so you know how you can help maintain your eye health.

For more information on our service, please refer to our FAQs.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Thank You To Care Staff At Christmas

As the festive season is upon us, Visioncall would like to say a big thank you to the care staff who are working tirelessly to make this time of year special for residents.

Thank you!

Whether you’re one of our care partners or not, thank you to all care staff, we appreciate your efforts!

The care and sacrifice that you all make is heartwarming, and ultimately, it makes a massive difference for the residents.

The need for better vision at this time of year

This time of year can be hectic, but the importance of better vision doesn’t take a break.

Remember to ‘think vision‘ this holiday and make sure residents or loved ones are wearing the correct glasses.

Residents are then able to more fully enjoy a Christmas meal, Christmas films and spending time with their loved ones.

It’s a small thing that can help them to see better and live better at this wonderful time of year.

Our team is here to support you when you need it, so if you need assistance throughout the festive break, contact your local Visioncall practice.

As always, our team will respond to you as soon as possible!

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Are You Concerned About Your Eye Health?

It’s quite common to be concerned about your eye health at some point or another.

We’re going to look at what you should do if you have concerns about your eye health.

Who should I talk to about eye health?

If you experience changes in your eyesight or have concerns about your eye health because of your family history, you should speak with your optician.

Your optician is a better source of information than Googling your symptoms or worries – we all know how that ends!

For eye related issues, you should always speak with your optican rather than your GP.

If necessary, your optician will refer you to the doctor.

What symptoms should I look out for?

Common symptoms

Some of the common symptoms of eye health issues include headaches, itchy eyes, blurry vision and sensitivity to light or dark.

However, it’s essential that you do not self-diagnose an eye condition.

While these symptoms can indicate an underlying eye or health condition, they can also be the result of different factors like stress or lack of sleep.

Sometimes, the common symptoms may simply indicate that you need a new prescription.

If these common symptoms persist, you should speak with your optician.

Serious symptoms

If you see any of the following in your vision you should ring your optician immediately:

⚫️ Flashing lights or a shadow in your vision.

⚫️ Red or painful eyes.

⚫️ Sudden loss of vision.

Make sure you describe your symptoms clearly and accurately.

How can I care for my eyes daily?

If you’re concerned about your eye health, you can help look after your eyes between your regular sight test – and our guide can help you!

You may even be doing some of the eye care steps without realising!

Proactive eye care can help you maintain your eye health and eyesight for longer, but critically, it’s not a guarantee.

Ultimately, a few easy lifestyle changes can help you delay or prevent age-related eye conditions.

As a result, you can help avoid sight loss, benefit from maintaining your independence and lead an enriched life.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Are Red Or Painful Eyes Normal?

Do you know if it’s normal to have red or painful eyes?

Firstly, it’s vital to understand that red eyes and painful eyes are two separate concerns.

While eyes can sometimes be red and painful at the same time, other times, they may be red, or painful.

Are red or painful eyes normal?

Red or painful eyes are not normal.

They are usually a symptom of an underlying eye condition or an eye injury.

Nevertheless, it’s better to be safe and contact your local optician, not your GP.

Remember to consider your family history of eye health!

Red eyes

While red eyes are not normal, they’re usually nothing to worry about.

Sometimes they may get better after a few days.

However, you should still ring your local optician as they may want to inspect your eye to be on the safe side.

Red eyes are often a symptom of a minor condition, irritation or burst blood vessel.

It’s common for red eyes to cause discomfort or itchiness, but try to avoid rubbing your eyes.

Painful eyes

Painful eyes are not normal, and you should contact your local optician immediately.

Pain can be inside or on the surface of your eye, in your eye socket or behind your eye.

You must tell the optician exactly where the pain is so that they’re able to diagnose the cause of your pain.

Also, if you have glaucoma or are at risk of developing the condition, you must contact your optician immediately.

Other symptoms

Sometimes when eyes are red or painful, you may experience other symptoms such as flashing lights, double vision, discharge.

If you experience these symptoms alongside pain or redness, you should contact your local optician urgently.

You should describe your symptoms clearly and accurately when asked by optical advisors or your optometrist.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.