Tag Archives: sight loss

Diabetic retinopathy blog header

Visioncall understands that various conditions and issues can strike when it comes to eye health, and many of them are associated with our daily lifestyle. 

One lesser-known condition that is directly affected by overall health and wellbeing is diabetic retinopathy.

This week marks Diabetes Awareness Week. We want to use this occasion to highlight diabetic retinopathy, affecting thousands of people living with Diabetes across the UK every year.

But what is this condition, and how is treated?

The facts

Diabetic retinopathy is a condition related to Diabetes, which affects the blood vessels in the retina, causing them to become blocked, leak or grows haphazardly. 

This can lead to black spots or gaps in the vision and even sight loss if left untreated.

The condition can affect anyone with type 1 or 2 diabetes, whether they’re being treated with insulin, tablets, or diet. 

Diabetic retinopathy occurs when the blood pressure and blood sugar levels are always high.

What is it like?

Diabetic retinopathy generally has no noticeable symptoms until it’s advanced. 

It’s essential to attend regular sight tests and annual diabetic eye screenings for this reason, as screenings can pick up early signs of the condition and aid in early diagnosis and treatment.

There are some symptoms that diabetic retinopathy sufferers may experience, but it doesn’t necessarily mean the condition is present. However, anyone experiencing any of the below symptoms should immediately seek advice from their GP:

– Gradually worsening vision

– A sudden loss of vision

– Floaters

– Blurred or patchy vision

– Redness of the eyes

– Eye pain

How can it be treated?

It’s crucial to keep Diabetes under control, both in the early stages, to prevent the issue from developing and in the more advanced stages, to stop it from worsening. 

For advanced diabetic retinopathy affecting the sight, laser treatment can stabilise the retina and leak blood vessels.

People living with Diabetes can reduce the risk of developing diabetic retinopathy or prevent the issue from worsening by following some essential practices. 

People living with Diabetes should control their blood sugar, blood pressure, and cholesterol levels and take diabetes medication as prescribed. 

It’s essential to attend any screening appointments when invited and ensure that advice is sought if there are any changes to the vision. 

One of the best things people with Diabetes can do for their health is to maintain a healthy weight by eating a balanced diet, exercising regularly and quitting smoking.

To find out more about diabetic retinopathy and eye health, visit our eye health troubleshooter.

If you are concerned about changes in your vision and eye health or a resident or relative, please don’t hesitate to contact Visioncall for guidance.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

 

Trips and falls blog header

Unfortunately, trips and falls can be a common occurrence for the elderly population – in fact, falls are the most common cause of hospitalisation for over-65s in the UK, with one in three experiencing a fall every year.

The likelihood of impaired vision increases significantly with age, meaning that older people are more likely to experience trips and falls, even with carers present. 

The way we see it is fundamental to coordinating our balance and stability and how we move around. 

When vision is impaired, negotiating obstacles or stairs becomes much more challenging, impacting how safely residents can move around unaided.

Regular sight testing can play a crucial part in preventing falls by detecting and appropriately treating visual impairment instances. 

In contrast, regular visits from an optometrist can provide both patients and carers with helpful advice.

We’ve highlighted just a few ways that regular sight testing can help residents remain steady on their feet and feel confident travelling safely around their home environment.

Discovering and understanding conditions

Suppose a patient is experiencing trips and falls more often than usual or appears unsteady on their feet. In that case, they may be experiencing a sight loss condition. 

Only a sight test with an optometrist can distinguish what the case might be. Several common eye health issues can affect sight and directly contribute to falls.

Age-related macular degeneration (AMD) creates a gap in the central vision, while glaucoma blurs the peripheral vision, creating a ‘tunnel vision’ effect and blocking obstacles from view. 

Cataracts create an overall blurry vision, making it hard to identify where hazards might be, while a case of diabetic retinopathy can cause multiple gaps or black spots in the vision. 

A rarer condition that can also affect mobility is Charles Bonnet Syndrome, which can distort how rooms look and make it difficult for a resident to move around confidently and safely.

Any one of these common conditions could affect how a patient sees the world and how they move around, so a regular eye test can help monitor conditions and understand what possible issues a patient might be experiencing.

Helping carers adapt their care.

A regular sight test can uncover these common conditions, but that’s not all. 

Armed with the knowledge of the issues a patient might be experiencing, carers can easily understand their patient’s needs and adapt their care routines to suit.

Perhaps a patient needs more assistance travelling around the home, or help with basic tasks such as bathing or dressing, to lower the risk of falling. 

If their central vision is affected, they may struggle with specific tasks. In contrast, damage to their peripheral vision may make specific tasks more hazardous, like moving unaided around the home or taking the stairs.

Regular sight tests and advice from optometrists can ensure that carers can provide the right care and support for each patient, limiting their risks and helping them feel confident.

Prescribing appropriate spectacles

A regular sight test detects underlying conditions, monitors existing conditions, and assesses the patient’s changing needs. 

Having an up-to-date prescription and wearing the right glasses is crucial in lowering the chance of experiencing a fall.

Sight tests will determine the quality of the patient’s vision and assess any changes, allowing the optometrist to prescribe suitable spectacles, even if that means separate spectacles for different tasks. 

The optometrist can provide advice and guidance on which pair should be worn for which activities. Include this information on the patient’s Visioncall Lifestyle Passport for easy reference whenever a carer or manager needs it. 

This will allow the care team to ensure that residents are wearing the right glasses and have the correct prescription, lowering their probability of tripping or falling and helping them feel safer and more independent every day.

If you are concerned about changes in your vision and eye health or a resident or relative, please don’t hesitate to contact Visioncall for guidance.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

 

Four reasons to have a sight test

Regular sight tests are an essential part of our healthcare regimes. 

Adults are recommended to have a sight test at least once every two years, and over-65s or those with existing eye conditions are advised to have at least one sight test per year.

Unfortunately, the coronavirus pandemic and associated restrictions have meant that for many, sight tests are now well overdue – some people by as much as two years. 

So, eye tests must become part of our regular healthcare regimes again as we head further back into normality.

Currently, Visioncall is prioritising essential and emergency care for patients, but if you are concerned about your eyesight or that of a relative or resident, please don’t hesitate to contact us to provide consultation and care as quickly as possible.

We’ve highlighted four reasons why you should book a sight test.

1: To prevent sight loss

Did you know that over half of sight loss cases are preventable?

Issues such as glaucoma and cataracts can be caught and treated early with regular sight tests. In contrast, more serious issues such as diabetic retinopathy must be kept under regular observation to limit the impact they can have on your sight. 

A regular sight test can monitor conditions like these and enable treatment before they become too advanced, preserving more of your sight.

2: To improve your quality of life and maintain your independence

Having regular sight tests can undoubtedly improve your quality of life, particularly if your vision is beginning to diminish. 

Regular check-ups can ensure that any developing conditions are treated appropriately and ensure that you have the correct prescription and are wearing the right glasses. 

This means that you can continue to enjoy doing all of the activities you love, whether that’s reading, watching the television, playing games or gardening.

Losing the quality of your sight is, unfortunately, a common occurrence as we age, but regular sight tests can help to limit the impact of any visual deterioration. 

Regular sight tests can maintain your independence and help you enjoy the moments that make life special, as well as being able to complete those day-to-day tasks that we all take for granted, like choosing your clothes, bathing, eating your favourite meal and moving around your home.

3: To keep you safe and prevent falls

Falls are common in the care home environment, and often, they can be due to poor vision. 

Visual impairments such as cataracts, glaucoma and age-related macular degeneration can reduce the quality of your sight, cause gaps or spots in the vision or even distort your surroundings, increasing the risks of falls and injuries. 

Regular sight tests can keep a watch on these conditions and ensure that your sight is as good as it can be, keeping you safe in your surroundings.

4: To monitor other serious issues

You may think that a sight test only serves to check your vision’s clarity and quality, but it can do so much more than that. 

A professional sight test can also uncover some other eye health concerns and severe health conditions which can largely impact your lifestyle.

Severe conditions such as diabetes, high blood pressure, high cholesterol and even cancer can all be uncovered during a routine eye exam, so it’s crucial that you make time to book in for a test regularly – it could save your life.

If you are concerned about changes in your vision and eye health or a resident or relative, please don’t hesitate to contact Visioncall for guidance.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

 

Protecting Patients During The Pandemic Blog

In a recent blog, we outlined our new approach to prioritising patient care due to COVID-19 restrictions. 

The pandemic has changed other practices to ensure our teams’ safety and, crucially, care home residents and staff.

In the first half of 2020, when Coronavirus restrictions came into force, Visioncall published an Infection Control and Prevention policy to set out the practical steps our practitioners had to take to operate safely in residential settings.

The policy (available here) has been regularly updated with governmental and scientific advice and represents industry best practice. 

Measures that we’ve all grown used to, including hand hygiene, social distancing, disinfection and mask-wearing alongside medical-grade PPE, are all mandatory for our teams.  

Every Associate Optometrist and Dispenser working directly with patients have undergone extensive training on the policy and has been operating under its conditions without fault for almost a year.

Our team is regularly tested too. With designation as primary care staff through the NHS’s remobilisation scheme, our people comply with UK Government guidance on routine and regular testing.

Some of our partner care homes may wish for further testing on the day of a visit, which our Associates will comply with.  

Sterilisation measures – on hands, equipment and spaces we operate in – have been stepped up to minimise any disruption to day-to-day care delivery within homes and avoid creating additional workload for carers and managers.  

Our partners share our commitment to preventing the spread of COVID-19. We will work collaboratively with managers and on-site teams to ensure that all of Visioncall’s infection prevention protocols meet the policies in place in each care setting.

Visioncall is committed to maintaining the highest levels of patient care across the UK.

To find out more or to book a visit, please visit our contact page

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Patient Care Blog

The COVID-19 pandemic has changed the way all of us live our lives go about our daily business. 

At Visioncall, the way we provide our care has had to change too.

We still aim to provide the highest quality of patient care to everyone who needs it and have changed our approach to continue to do that while maintaining stringent infection control measures (find out more on those measures in this dedicated blog).  

So what are these changes, and how will they affect the care in your home?

As part of the NHS Remobilisation Scheme, Visioncall can still provide the same broad range of essential and emergency eye care services within care home settings with enhanced PPE and social distancing measures. 

Where residents, managers, nurses or carers are concerned about a patient’s eyesight, they can still call on us to drop-in to assess any urgent eye health requirement. 

Previously, we would have assessed that patient and then continued to deliver routine sight tests and consultations with all residents. However, routine visits are on hold for now due to current restrictions. 

Now, we are prioritising care for those who need our help the most – those with developments in conditions like cataracts or glaucoma, for example – to reduce any risks of transmission between patients themselves and to protect our team of optometrists and opticians.  

As always, we’ll provide care to whoever needs it. If residents display any symptoms or have complaints about they’re vision, don’t hesitate to call.

Most problems with our sight can be tackled simply if they’re caught early enough, and it’s always better to be safe than sorry.

Visioncall is committed to maintaining the highest levels of patient care across the UK, helping individuals to see better and live better. Because of Covid-19 restrictions, we’re delivering that care while to prioritise those most in need.

To find out more or to book a visit, please visit our contact page

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

 

Charles Bonnet Syndrome

Are you a fan of Coronation Street? If so, you’ll have seen their latest storyline, covering a health issue that most of us may be unfamiliar with but currently affects more than 100,000 people in the UK: Charles Bonnet Syndrome.

But what is this condition, who is affected, and how is it treated?

The facts

Charles Bonnet Syndrome is a sight condition that causes hallucinations.

It affects sufferers of macular degeneration – a gradual loss of sight – and it’s more common than you might think.

It’s estimated that up to half of all patients with macular degeneration will experience Charles Bonnet Syndrome at some point. 

It can affect people of any age, but generally, it tends to occur with patients later in life, which we see in our care home patients from time to time.

Macular degeneration causes patches or ‘black spots’ in the vision, meaning the brain doesn’t receive as much information as it used to. 

With Charles Bonnet Syndrome, the brain works to fill in the gaps, creating patterns or hallucinations. 

Patients can report anything from seeing children running across their bedrooms to spiders on the walls, colourful patterns or rooms changing shape.

What is it like?

Although not often scary in nature, hallucinations can be unsettling to experience – you’d undoubtedly get a fright from suddenly seeing a stranger or an animal appear in your home or seeing the room shift in shape or size. 

They can also cause practical problems, with patients who see more complex hallucinations struggling with mobility or being unable to judge where they are or which direction they can walk in, depending on how distorted the vision becomes.

Is it a sign of dementia?

In a nutshell, no. Many patients mistake Charles Bonnet Syndrome-related hallucinations for dementia or even a mental health issue, but Charles Bonnet Syndrome is an ocular condition. 

Understandably, hallucinations can cause patients to worry that they have dementia or another condition, but generally if patients experience hallucinations without any signs of dementia or mental illness, they will probably have Charles Bonnet Syndrome.

How can it be treated?

Currently, there isn’t a cure for Charles Bonnet Syndrome, although hallucinations often improve over time, becoming shorter or less frequent.

However, there are things that patients and carers can do to help. 

Simply reassuring the patient that hallucinations are signs of sight loss, not dementia or mental health issues, can be beneficial for patients, and reminds them that what they’re seeing isn’t real. 

Similarly, making sure that patients are familiar with their surroundings can also help them feel reassured when hallucinations make things look different.

If you are concerned about Charles Bonnet Syndrome or think you or someone else may be suffering from it, Visioncall’s optometrists are trained to help eye health conditions affecting the older population, including Charles Bonnet Syndrome and macular degeneration, and can provide advice and guidance.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

 

Winter eye health blog

You might already know that your eyes need a little extra care in the summer months, but did you know that they need just as much attention in the winter? 

With plummeting temperatures, snow and ice, dark evenings and artificial heating on in our homes, it’s no wonder that this season can play havoc with our eyes.

Here are some easy-to-follow tips to help keep your eyes healthy and bright this winter:

1 – Keep eyes moisturized

The combination of chilly temperatures and central heating can leave your eyes feeling sore and dry. 

To keep eyes moist and reduce irritation, use eye drops, or place a warm, damp cloth over closed eyes to ease soreness.

You can also lower the temperature on your central heating, use a humidifier to bring moisture back into the room, or most straightforward of all, drink plenty of water to stay hydrated!

2 – Vary your activities

We tend to stay indoors much more during winter, which means we’re more likely to spend the day in one place, watching TV, reading or doing close-focus work like knitting. 

Concentrating like this for more extended periods means we blink less often, which can cause dry eyes. 

Remember to blink frequently, and practice the 20x20x20 rule (every 20 minutes, look at something 20 feet away for 20 seconds) to restore moisture to the eyes.

3 – Use the right lighting

Good lighting is essential in the home, especially in winter, when natural light is significantly lower. 

Dull, dim lighting can cause eye strain, headaches and redness.

Keep the curtains open as much as possible, and use multiple light sources around the room, increase light without relying on an overhead light, and shading the bulbs so that you’re not looking directly at them. 

If reading or writing, use a desk lamp with directed light to limit eye strain.

4 – Wear sunglasses

Yes, even in winter! The sun sitting lower, snowfall and ice can all create reflective surfaces that bounce UV rays around, so it’s vital to shield your eyes. 

Glasses with polarized lenses can help with this, to protect your eyes when the light is low.

5 – Eat for your eyes

Generally, we need more vitamins and minerals in winter, to aid in good overall health, but this is especially true for eyes. 

A diet packed with the right ingredients can all support eye health, helping you to stay bright-eyed this winter. 

Try filling your plate with things like salmon, tuna and oily fish, green leafy vegetables, eggs, nuts and beans, and plenty of citrus fruits to keep your eyes healthy, moisturized and in tip-top condition. 

Remember to drink plenty of water too!

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Nine eye health signs blog image

We’re all taking more responsibility for our health than ever before, but for many, you may also be doing this for your elderly relatives. 

While most of us know the signs to look out for with many health conditions, we understand that you might not be so familiar with eye health conditions.

While regular check-ups are being disrupted like everything else at the moment, we want to help you take care of your vision and eye health, and that of those around you who might be at higher risk of issues developing. 

These are the signs to look out for, to know when additional or urgent care may be needed.

1 – No longer enjoying their hobbies

Have they started showing less interest in activities they usually enjoy, such as reading, knitting, or watching television or do they seem to be struggling with them? 

It might be that their prescription is no longer suitable, so it’s worth checking that they can still see the things they enjoy.

2 – Showing less interest in food

If your relative seems less interested in eating, or if they regularly only eat half of their plate of food, this may be a sign that sight loss is partially clouding their vision.

3 – Increased anxiety or reluctance to socialise

If they’re usually the life and soul, or love going out for a walk, and now no longer seem keen, it may be that their vision isn’t as clear as it used to be. 

Similarly, unexplained bumps and bruises may signify that they’re struggling to see clearly and may be afraid of trips and falls.

4 – Dust and dirt on the walls

Does your relative see dust and dirt on the walls or dark marks in the sky? If you can’t see them, this may be a sign that they’re experiencing floaters. 

Floaters are generally harmless, but if they persist, can be a sign of an underlying health condition and may need to be checked out.

5 – Changes in vision

Complaining that things look blurred or misty, or that their glasses are dirty (even when they’re not) may be a sign of cataracts developing. 

Similarly, feeling that lights are too bright or that colours look faded can also indicate possible cataracts.

6 – Seeing rainbows

Glaucoma is a condition that develops gradually and is often only picked up during an eye test, but symptoms include seeing rainbow-coloured circles around bright lights or reporting blurred vision.

7 – Sudden changes or extreme symptoms

In some cases, glaucoma can come on suddenly and required urgent treatment. 

If your loved one is experiencing nausea, vomiting, a headache, red eyes or eye tenderness, you should request urgent treatment at A&E or call 111.

8 – Hallucinations and altered vision

Macular degeneration is another condition to be aware of, with symptoms including blurred vision; seeing black spots in the centre of their vision; seeing straight lines as wavy; objects appearing smaller or duller than they used to, or even experiencing hallucinations.

9 – Extreme changes in vision

If your loved one reports a ‘curtain’ or shadow moving across their vision, or if they complain of double vision, light sensitivity, distorted vision or red and painful eyes, it’s recommended to call 111 or visit A&E for urgent treatment.

If you’re concerned about a friend, relative or patient’s vision or eye health, get in touch to make an appointment.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Visioncall Home Visit Blog

Wash your hands, cover your face and socially distance – the whole world is rightly following that mantra just now, but at Visioncall, we take our hygiene and safety measures a step further for all home visits.  

Good hygiene has always been a fundamental part of what we do and how we operate, but it has never been more important than during the global Coronavirus pandemic. 

Already operating with strict hygiene measures in place, we responded to the crisis by immediately implementing an updated hygiene and infection control policy, allowing our optometrists and opticians to safely visit patients in need of urgent treatment in care homes limiting the risk of virus transmission.

We are committed to ensuring the safety of our team, care home staff, and, of course, our patients, so this policy supports care homes at every stage. 

The policy continues to evolve as the situation changes so that our practice remains as safe as possible.

To reassure you, our service users and clinical partners, we share an insight into what a Visioncall appointment looks like now, from start to finish, with these infection control measures in place.

Our Team

All Visioncall clinicians have undergone Infection Prevention & Control training, reviewed regularly in line with governing bodies’ advice. 

We have embraced working from home, and we’ve worked hard to reduce the touchpoints during appointments, making changes such as digitising our record card keeping.

We are currently prioritising essential and emergency sight tests to limit our attendance at care homes, but we are always here for you, whenever you need us. 

We also now operate a one-to-one remote triage service for homes that we cannot visit personally, so treatment is always available.

Pre-Arrival

When we need to attend an appointment at a care home, we contact the home 72 hours in advance, and again on the day of the clinic, to ensure there are no active Covid-19 outbreaks. 

We always offer to send our Infection Control Policy ahead of the visit for care home staff to review, and we discuss our specific protocols with them, including the PPE they can expect us to wear. 

Our optometrists and opticians are fully briefed before every appointment, and they are provided with full PPE and sanitising equipment, including hand gel.

Arrival

We aim to have only one team member visit care homes and travel there alone. 

On arrival, we don a face mask, complete the home’s Covid-19 checks, including completing temperature logs and undergoing lateral flow tests, and we wash our hands thoroughly. 

All outerwear is left in the car, or we bag this upon entry.

The Appointment

Once our checks are complete, we locate a private testing area which offers good ventilation. 

We sanitise all the surfaces and don full PPE – this includes gloves, surgical masks, aprons and visors.

Sight tests are slightly different now. We have adapted our routines to observe social distancing and try to minimise physical contact with patients wherever possible.

So we may ask patients to remove their spectacles or lenses themselves, pull their lower lids down if eye drops need to be administered, or to avoid touching their eyes, mouth and nose.

Following a sight test, we sanitise all surfaces again and all equipment, spectacle frames and anything else that the patient may have been in contact with. 

We remove our gloves and apron, and don a fresh set, in preparation for the next patient – we also regularly wash our hand’s in-between appointments before donning fresh PPE, or whenever we think that our hands may have become contaminated in any way.

Post Appointment

All used PPE is discarded into an appropriate clinical waste bag. We again wash our hands before exiting the home.

We update our record cards digitally and keep in touch with the home to be updated with any outbreaks or the potential requirement to self-isolate or get tested, as necessary.

The safety of our team, care home staff and patients is of the utmost importance. We are happy to answer any questions you may have around how Visioncall is working to limit the risk of transmission, every day.

If you’re concerned about a friend, relative or patient’s vision or eye health, get in touch to make an appointment.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.

Jeans Story Blog

At Visioncall, we believe that looking after our eyes is incredibly important. We’re proud to be able to make a difference to our patients’ lives every day. 

But occasionally, a story comes to us that shows us all over again the impact that our work has, not only on the patient themselves, but their families, or carers that are with them around the clock.

One such story is Jean, an 85-year-old resident at Cherry Lodge care home in Birmingham, who underwent lifechanging cataract surgery in 2019. 

We spoke to Jean’s carer, Lauren, who experienced first-hand the difference that Visioncall made to Jean’s life and made her, in Lauren’s words, “a whole new woman.”

When Jean arrived at Cherry Lodge, she was almost entirely blind and required 24-hour one-to-one support.

The impact of reduced vision

“When Jean first came here, she couldn’t see at all,” explains Lauren. 

“She couldn’t see shadows; she couldn’t see if you placed your hand in front of her face – she just couldn’t see a thing. She was very timid and withdrawn.”

It was particularly sad for Jean to lose her sight, as she’d been an avid reader. “Jean used to meet her sister in Birmingham city centre every Thursday, and that they’d go to the library together,” says Lauren. 

“But that all stopped when her sister died. Jean sometimes says that she thinks her eyesight went downhill because she read too much.”

After she arrived at Cherry Lodge, Jean was diagnosed with dementia, which made things more complicated: “Jean would insist that she could see,” explains Lauren. 

“When her dementia was at its worst, she would say things like ‘I’m not blind – I don’t know what you’re talking about, I can see everything’. She was in complete denial.”

Carers were concerned, so they asked Visioncall to visit Jean and make a professional diagnosis. 

Person-centred eye care

Vic Khurana, Visioncall’s lead optometrist, diagnosed Jean with bilateral cataracts and inflamed eyelids and referred her to her GP and a specialist eye hospital in Birmingham. 

Within a week, Jean had an appointment for cataract surgery.

“The surgery was amazing,” says Lauren. “I was allowed to be in the operating room with Jean. When it was done, Jean looked at me, straight in my eyes, and asked how I was! She could see me straight away.”

The changes didn’t stop there. “Coming home with her that day, she didn’t hold my hand – she walked into the building on her own. This was only one eye that had been treated at this stage, and she’d never seen the building before, she didn’t know where her room was, but she walked straight in.

“She began using the bathroom on her own and eating her food by herself – we didn’t need to help her with anything. She got her independence back that day, and it was lifechanging – for Jean, of course, but also for the staff.”

See better, live better

Lauren is adamant that it was Cherry Lodge’s partnership with Visioncall that turned Jean’s life around, saying: “I think if Jean had been here at Cherry Lodge sooner, her eyesight and her independence would never have been so badly affected because Visioncall would have been there to help her before it got to that stage. 

Visioncall is brilliant; they understand the needs of a care home, the needs of residents, and the needs of people with demand. It’s such a good service.”

These days, Jean is very much enjoying her new lease of life, with a return to reading her favourite books, and a newfound love of television and socialising with her fellow residents.

“I honestly think that this experience will be something that I will remember for the rest of my life,” Lauren says. 

“I’ve never seen such a turnaround on somebody before, how something so small can make such a difference. It helped Jean so much; it has changed her whole life.”

If you’re concerned about a friend, relative or patient’s vision or eye health, get in touch to make an appointment.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on FacebookLinkedIn, and Twitter.